E-Commerce

E-Commerce

DCG e-commerce start-ups get to market faster with a complete scalable data-driven process which saves clients years of trial and error and eliminates common mistakes.

E-commerce is a very broad term that is associated with having a cart system on a website. However, e-commerce is a complex process rather than the mechanism of accepting a payment via a shopping cart. Before an inquiry becomes a sale and after a payment is accepted there are many additional steps tom completing a sale.

There’s a million ways to go wrong and only one way to go right.

There a countless ways to lose money in the e-commerce process due to: inefficient marketing spend, through poor lead handling, credit card fraud, tax and shipping issues, damaged reputation due to inefficient customer communication or issues at distribution and more.

DCG specializes in implementing the entire e-commerce process from lead generation to shipping the order and beyond. DCG implements & trains clients on processes including but not limited to:

  • Lead Generation
  • CRM / Data Capture & Warehousing
  • B-to-B & B-to-C Sales Training & Procedures
  • Lead handling & Sales Funnels
  • Sales Management
  • Credit Card Verification & Fraud Procedures
  • PCI Compliance
  • Website / Information updates & maintenance
  • Customer Service procedures
  • Customer Communications Procedures
  • Distribution
  • Cost Effective Shipping Processes
  • Customer Retention & Reactivation
  • Cooperative Marketing Programs
  • Remote Workforce
  • Analytics & Data Mining
  • And More!

 

What are the next steps

Just give us a call at 914 262-7458 or fill in the short form to the right.  We provide a FREE marketing evaluation up front which includes online, print and other sources of media. This allows us to assess your needs properly and gives you the ability to evaluate us, who we are, how we work and what we do. Feel free to ask questions, we’re not afraid to share our knowledge.